Mission

Terms and Conditions

Agreement between User and https://nunaholisticretreatcenter.com

Welcome to https://nunaholisticretreatcenter.com. The https://nunaholisticretreatcenter.com website (the “Site”) is comprised of various web pages operated by Lucia Gabriela Enterprises LLC (“Lucia Gabriela Enterprises”). https://nunaholisticretreatcenter.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://nunaholisticretreatcenter.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

https://nunaholisticretreatcenter.com is an E-Commerce Site. The purpose of the company’s site/s is to educate, inspire and provide tools for personal growth in all areas of life, including relationships, intimacy, and integrative sexuality. The purpose is also to inform people of services offered to individuals and couples, such as coaching, integrative somatic therapies, customized retreats, and events. Every service is a custom-made experience to address a client’s unique needs and goals.

Privacy

Your use of https://nunaholisticretreatcenter.com is subject to Lucia Gabriela Enterprises LLC’s Privacy Policy. Please review our Privacy Policy, which governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting https://nunaholisticretreatcenter.com or sending emails at support@nunasrq.com to Lucia Gabriela Enterprises LLC constitutes electronic communication. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Site satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

Lucia Gabriela Enterprises LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://nunaholisticretreatcenter.com only with the permission of a parent or guardian.

Disclaimer

Lucia Gabriela Enterprises LLC and its DBA Nuna Holistic Retreat Center, journeys, services, programs, products, and information offered onsite, online, or through any of our websites have not been evaluated by the US Food and Drug Administration. Any statements, products, programs, and services are not intended to diagnose, treat, cure, or prevent any disease. Those seeking treatment for a specific disease should consult a qualified physician before using our services and products.

Services

All services are by appointment only and prepaid. For online sessions, you will receive an email with the link to your private Zoom session. For In-Person Sessions, please arrive on time for your appointment. If you are running late, email support@nunasrq.com Please keep your phone switched off or silent for the duration spent with us.

Fees

Services fees are displayed on our website, www.luciagabriela.com, and www.nunaholisticretreatcenter.com

Lucia Gabriela Enterprises LLC and its DBA Nuna Holistic Retreat Center reserve the right to change and update their services, programs, and packages’ structure and increase fees during the calendar year.

Lucia Gabriela Enterprises LLC and its DBA Nuna Holistic Retreat Center will announce any changes through emails to give clients time to adapt to new modifications. Clients are responsible for reading all emails announcing any changes in our policies, services, fees, and availability.

We accept cash and major credit cards(preferably Visa & MasterCard). We do not take health insurance.

Payments

Payments are due when booking for all online or onsite experiences. 

Depending on location, an additional setup or traveling fee for house call services varies.

Refunds, cancellations, and rescheduling

Clients must submit cancellation or rescheduling requests by emailing us at support@nunasrq.com 

There are no refunds available once any prepaid session or service is booked; however, these can be rescheduled if notice is given 24 hours before the scheduled time of the session/experience. 

Cancellations or rescheduling requests that occur less than 24 hours for most services (3 days for day immersions and retreats) before the scheduled appointment are subject to a fee of 25% of the treatment cost. 

No reschedules are allowed if you do not attend a session or provide adequate notification. 

Once purchased, these sessions are also transferable; they are an excellent gift for a friend who needs empowerment, healing, and support if you cannot make the session/experience at the appointed time. If you are under a specific contract, read their particular refund policies. These rules are subject to change at any time.

No-shows without proper communication; we are not a fit. We work with individuals who honor our time and communication standards.

Identity Confidentiality

Every journey, program, and service Lucia Gabriela Enterprises LLC provides is confidential. We don’t sell your personal information or records to third parties. With this understanding, we still require complete personal information before providing any service.

Testimonials and Referrals Confidentiality 

We will ask you for reviews and testimonials of our services, journeys, programs, and events. These reviews will be used in our marketing materials and social media outlets; in doing so, with approval, we will only display your first name and the initial of your last name.

As an expanding business, we may refer you to other therapists or members of our network. We are committed to keeping your identity confidential and introducing you as a member of our local and international network of like-minded people. What happens in our sessions stays in our sessions – if we ever mention some insights of your case to third parties, your identity is truly a secret. Be aware that full case discussions are never done with third parties and for non-irrelevant reasons.

Sexual Harassment

To create a powerful environment for our work, any sexual harassment will not be tolerated. If such an occurrence occurs, the session will end immediately, and no refunds will be given. We have the right to refuse or discontinue service for any reason that violates our boundaries, ethics, and protocols. 

Links to Third-Party Sites/Third-Party Services

https://nunaholisticretreatcenter.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Lucia Gabriela Enterprises LLC, and Lucia Gabriela Enterprises is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site. Lucia Gabriela Enterprises LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Lucia Gabriela Enterprises LLC of the Site or any association with its operators.

Certain services made available via https://nunaholisticretreatcenter.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the https://nunaholisticretreatcenter.com domain, you hereby acknowledge and consent that Lucia Gabriela Enterprises LLC may share such information and data with any third party with whom Lucia Gabriela Enterprises LLC has a contractual relationship to provide the requested product, service or functionality on behalf of https://nunaholisticretreatcenter.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use https://nunaholisticretreatcenter.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Lucia Gabriela Enterprises LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Lucia Gabriela Enterprises LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Lucia Gabriela Enterprises LLC’s content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Lucia Gabriela Enterprises LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Lucia Gabriela Enterprises LLC or our licensors except as expressly authorized by these Terms.

Third-Party Accounts

You will be able to connect your Lucia Gabriela Enterprises LLC account to third-party accounts. By connecting your Lucia Gabriela Enterprises LLC account to your third-party account, you acknowledge and agree that you consent to the continuous release of information about you to others (per your privacy settings on those third-party sites). Do not use this feature if you do not want information about you to be shared this way.

International Users

The service is controlled, operated, and administered by Lucia Gabriela Enterprises LLC from our offices in the USA. If you access the service from outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Lucia Gabriela Enterprises LLC Content accessed throughhttps://nunaholisticretreatcenter.com in any country or manner prohibited by applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Lucia Gabriela Enterprises LLC, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this agreement or your breach of any rights of a third party, or your violation of any applicable laws, rules or regulations. Lucia Gabriela Enterprises LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In this event, you will fully cooperate with Lucia Gabriela Enterprises LLC in asserting any available defenses.

Arbitration

In the event, the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The Arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims regarding these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims resulting from these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The Arbitrator shall determine the entire dispute, including the scope and enforceability of this arbitration provision. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Lucia Gabriela Enterprises LLC agree otherwise, the Arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUCIA GABRIELA ENTERPRISES LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LUCIA GABRIELA ENTERPRISES LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction 

Lucia Gabriela Enterprises LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida, and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Lucia Gabriela Enterprises LLC as a result of this agreement or use of the Site. Lucia Gabriela Enterprises LLC’s performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of Lucia Gabriela Enterprises LLC’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Lucia Gabriela Enterprises LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the User and Lucia Gabriela Enterprises LLC with respect to the Site, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the User and Lucia Gabriela Enterprises LLC with respect to the Site. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.

Changes to Terms

Lucia Gabriela Enterprises LLC reserves the right, in its sole discretion, to change the Terms under which https://nunaholisticretreatcenter.com is offered. The most current version of the Terms will supersede all previous versions. Lucia Gabriela Enterprises LLC encourages you to review the Terms periodically to stay informed of our updates.

Contact Us

Lucia Gabriela Enterprises LLC welcomes your questions or comments regarding the Terms:

 

Lucia Gabriela Enterprises LLC

7008 S Tamiami Trail

Sarasota, Florida 34231

support@luciagabriela.com

Effective as of February 1, 2024